Ethos builds digital life-insurance products for consumers, agents, and carriers. Its platform is designed to make coverage easier to understand, purchase, sell, and underwrite.
Director of Product Design
Lead product design for Ethos's core life-insurance journey, spanning acquisition, application, underwriting, checkout, onboarding, and policy management.
- Salary
- $183,000–$323,000/year
- Commitment
- Full-time
- Remote region
- Remote · United States
- Engagement
- Full-time employee
- Duration
- Permanent
About this role
This director owns the design quality and direction of the customer journey from the first landing experience through policy activation and ongoing management. The role combines design strategy, people leadership, and hands-on product work in a complex, decision-heavy consumer experience.
The director will partner with product, engineering, research, marketing, brand, and performance-creative leaders. The work includes strengthening design systems, accessibility, experimentation, research and data practices, storytelling, and the connection between product quality, conversion, retention, and customer trust.
Role requirements and focus
What you’ll work on
- Set a cohesive design direction for Ethos's core conversion and policy-management experiences.
- Develop a small product-design team while improving craft, accessibility, experimentation, and decision-making standards across the practice.
- Use research, behavioral evidence, and cross-functional collaboration to make complex insurance decisions clearer and more trustworthy for customers.
What they’re looking for
- At least 10 years of product-design experience, including several years leading a team of multiple designers.
- A strong portfolio showing visual and interaction design, storytelling, and measurable outcomes across complex consumer journeys.
- Experience simplifying decision-heavy products in areas such as financial technology, health technology, or insurance, with a practical understanding of conversion and user motivation.
Skills and focus
- Product design
- Full-time employee
- Product design leadership
- Consumer journeys
- Conversion optimization
- Design systems
- Interaction design
- Team management
Useful context
Specialty
Product design
Work type
Full-time employee
Source
Ethos / Greenhouse
Last verified
Aug 7
Verification context
Ethos's current public Greenhouse API returned this exact Remote US role with a direct application form, complete responsibilities, and a disclosed $183,000–$323,000 national base-salary range.
Role terms can change after verification. The employer application page remains the final authority.